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Frequently Asked Questions

Help With Getting Started

  • How Do I Change The Personal Information On My Account?

    To change your personal information, hover over the ‘My Dashboard’ Menu Option and select ‘My Profile’ from the submenu. Make the desired changes to your account information and click Save Changes.

  • Login

    Simply go to the login page, enter a few details and you are ready to go. We will send you an e-mail asking you to verify your account so don’t forget to follow the instructions in that e-mail. 

  • How Do I Confirm My Email Address?

    To confirm your email address on Attractions Near Me, you’ll need to follow the instructions that are emailed to you when you sign up. If you’re having trouble locating this message, please make sure to check any email folders or filters you may have set up (including Spam folder), and double check that you’re checking the correct email address (for example, you may have used a work email address instead of a personal one when registering). If you’ve already tried this, or if you’re unable to confirm your email address on a business account, please contact our Support team. 

  • How Do I Change The Password For My User Account?

    To change the password for your user account, hover over the ‘My Dashboard’ Menu Option and select ‘Change Password’ from the submenu. Follow the instructions on the web page. If you forgot your password, enter your registered email and you will be emailed a link to create a new password. If you’re still having trouble with your password or logging into your account, please contact our Support team. 

Shipping & Delivery

  • Do you ship overseas?
    Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
  • Do you offer free shipping?
    Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.
  • How long does the delivery take?
    We usually take 3-5 business days for your order to be shipped & delivered.

Refund & Exchange

  • How long does it take to get the Refund?
    Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
  • How do I track my Refund?
    To track the status of your refund, kindly refer to your confirmation email that you have received from us.
  • What is your Refund & Exchange Policy?
    You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.
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